Q
Is professional help needed for installation?
No professional team is required. The product is designed to simplify the installation process, allowing ordinary users to operate independently according to the instructions, supporting "easy installation".
Q
How long does it take to customize sizes or colors?
Standard sizes and colors are available in large quantities in the warehouse and can be shipped on the same day; for customized needs, the lead time is generally 7-15 days depending on complexity. For details, please consult customer service.
Q
What is the warranty period? How to handle quality issues?
The product comes with a 30-year warranty, covering non-human damage such as deformation and cracking. The after-sales team will respond within 24 hours and provide repair or replacement services.
Q
Is it suitable for humid environments (e.g., bathrooms)?
Perfectly suitable. The product has strong waterproof and moisture-proof performance, which can effectively prevent penetration and mildew, solving the pain points of traditional materials in humid environments.
Q
Will there be gaps or looseness after splicing?
Produced with precision molds and equipped with V-joint or flat-joint splicing designs, the panels fit tightly after insertion, with a strong sense of integrity, and there will be no looseness or gaps.
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